Privacy policy

Last Updated: 11.12.2024

Welcome to THE PURE SPLASH. We are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thepuresplash.com, purchase our products, or engage with our services.

1. Information We Collect

We collect various types of information to improve your experience and provide our services efficiently:

  • Personal Information: When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
  • Health and Dietary Preferences: If provided, we may collect information about your dietary preferences or restrictions to make product recommendations. This information is optional and stored securely.
  • Payment Information: Payments are processed securely through third-party payment providers, and we do not store your full credit card details.
  • Usage Data: We collect data about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent. This helps us improve our services and customer experience.
  • Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders and Deliveries: To fulfill and ship your orders, provide order confirmations, and handle customer support.
  • Health and Safety: To offer personalized product recommendations based on dietary preferences, ensuring they align with your health and dietary needs.
  • Marketing and Promotions: With your consent, we may use your information to send newsletters, promotions, and product updates. You can unsubscribe at any time.
  • Improving Our Services: To analyze website usage and trends, improve user experience, and develop new products.
  • Legal Compliance: To comply with legal obligations, such as tax laws, regulatory requirements, and responding to legal requests.

3. Sharing Your Information

We respect your privacy and only share your information in limited circumstances:

  • Service Providers: We may share your information with trusted third parties who perform services on our behalf, such as payment processors, shipping providers, email marketing platforms, and analytics providers.
  • Marketing and Advertising Partners: With your consent, we may work with third-party partners to deliver personalized ads and promotions. These partners may have access to your browsing data and use cookies or pixels to serve ads tailored to your preferences.
  • Legal Obligations: We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, or prevent fraud or abuse.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal information.
  • Data Portability: You may request a copy of the personal information we hold about you in a structured, machine-readable format.
  • Deletion: You have the right to request deletion of your data in certain circumstances.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions in each email or by contacting us directly.
  • Cookie Preferences: You can control cookies through your browser settings or opt out of certain tracking through our cookie management tool, if available.

To exercise these rights, please contact us at info@thepuresplash.com
 

5. Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware of information collected from a child under 13, we will take steps to delete it immediately.

7. Age Restrictions for Purchases

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this age requirement.

8. International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred to, stored, and processed in the United States. We take appropriate measures to protect your information when it is transferred internationally, in compliance with applicable laws.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with the “Last Updated” date at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@thepuresplash.com
Mailing Address:
THE PURE SPLASH LLC
31042 Summer Fun Loop
Wesley Chapel, FL 33545
USA

Consent and Use of Website

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.